When Will My Gift Be Shipped?
Shipping pick up service is Monday – Friday only, excluding holidays.
Orders placed Monday-Friday before 10 am Pacific/1pm Eastern typically leave our warehouse the same or next business day.
Orders placed after 10 am Pacific/1pm Eastern, over the weekend or on a holiday, will leave our warehouse the next business day Monday-Friday.
Once the carrier picks up the package and leaves our facility, Shipping starts the transit process. Transit time for Standard Ground varies depending on where your gift is being delivered. Use the guidelines below to estimate how many days your order will be in transit before it is delivered:
After your gift ships, you will receive an automated email that references the carrier, tracking #, and a wide range of possible delivery days. Do not be alarmed the email is a generic form letter! Wait 24 hours to allow for the carrier to update your orders information then go to our website to track your package and delivery for a delivery date.
Carrier Delays and Exceptions
Carrier delays are out of our control but they do happen, especially during the busy holiday season and when adverse weather conditions occur. During holiday periods, please add an additional two business days to ensure a time.